Policies


If you have any questions at all about our Policies detailed below, you are welcome to contact us by email.

 

When you Submit an Enquiry for a charter that you may be interested in doing, this is not viewed as making a booking but rather seeking more information and a Quote based on your specific requirements.  Please advise us of the charter package you would like to do, date or dates required, number of persons, target species, catered or non-catered, and we will get back to you as soon as possible with a quote for a charter specifically to suite your requirements.   

We look forward to hearing from you.

 

Booking / Payment Terms

Cancellation Policy

 

Privacy Policy 

Grand Cru Charters values your privacy!! You can visit our website without giving away your personal information. Your connection to the Grand Cru Charters Website is Secure and your URL bar should display "https://www.grandcrucharters.nz" as well as a Green Padlock Symbol which indicates that your information is Private when sent to this Site.  Any information you provide to Grand Cru Charters when submitting a Booking Enquiry or when using our Contact Form will be held with the utmost care. We will take all reasonable efforts to protect personal information that is held by us from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Grand Cru Charters will use the information provided by you to communicate with you regarding your enquiry and/or charter booking.

Changes to Our Privacy Policy

We reserve the right to update or revise our privacy policy at any time. Changes to this privacy policy will take effect immediately once published on this website. If you continue to use this website or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes. Please check this privacy policy regularly for modifications and updates.

Resale or Disclosure of Information to Third Parties

Grand Cru Charters does not sell, rent, loan, trade, or lease any personal information collected by our website during the enquiry / booking process, including contact forms, or otherwise disclose your personal information to any other entity or third party.

Third Party Websites

This website contains hyperlinks to third party websites which we have a relationship with such as web hosting services by Northland Technology and SilverStripe CMS. We are not responsible for the content of such websites, or for the manner in which those websites collect, hold, use, and distribute any personal information you provide. When visiting a third party website from hyperlinks displayed on this website, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide will be collected, held, used and distributed.

 

Cookie Policy / Usage Information Collected By Our Website

First Party Cookies

You can visit our website without giving away your personal information. Grand Cru Charters does use First Party Cookies in order to improve our services, user experience and also to analyse how the website is being used via Google Analytics. Aside from the approximate location / country (IP Address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information and language. We do not collect additional information such as your age, gender, interests, bank details or clickstream. The information collected is not used for any other purpose.

Third Party and Performance Cookies

Grand Cru Charters website has a relationship with and is connected to third party websites such as web hosting services by Northland Technology and SilverStripe CMS. As a result, when you visit a page with content embedded from one of these websites, you may be presented with cookies from these websites.

We are not responsible for the use of or placement of cookies by third party service providers. When using third party services via this website, we encourage you to review each such website’s privacy statements and cookie policies to understand how personal information and cookies are used and dealt with by those third parties.

How Do I Control Cookies?

The Help option in your browser toolbar will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

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